Last updated 10 November 2026
Privacy Policy
This policy describes how Digital Elevate, based in South Africa, handles information collected through the Digital Elevate website. It is written to match what this website actually does.
This policy is not a certification and it does not claim compliance with any particular statute.
Information we collect
If you browse the site without sending a form, we do not ask you to create an account and we do not run a third-party analytics product. The host that serves the site may keep ordinary server logs, such as a request time and a truncated address, as part of operating the website.
Information submitted through quotation and contact forms
The quote form asks for your name, business name, email, phone or WhatsApp number, country, the service you need, a budget range, a timeline and a description of the project. The contact form asks for your name, email, a subject and a message. Both forms ask you to confirm that we may use the information to respond. We also store the page you submitted from, the time, and a hash of the network address used for rate limiting. We do not store the raw network address in the enquiry record.
How we use information
We use the enquiry to read what you asked for, reply to you, and prepare a quotation or a next step. We do not sell the information. If email delivery is configured, a copy of the enquiry is sent to the business inbox, with your address set as the reply-to.
Communication through WhatsApp
WhatsApp buttons open WhatsApp with a pre-filled message. The conversation then takes place on WhatsApp, under WhatsApp's own terms. We do not receive the contents of that chat through this website. If a WhatsApp number has not been set, the buttons are not shown on the published site.
Third-party services
- Hosting: the platform that serves this website.
- Email: Resend, which sends the enquiry to blue1@digital-elevate.net.
- Database: Postgres, which stores the enquiry when a database is connected to this site.
- WhatsApp: tapping a WhatsApp button opens a chat with +27 70 381 8084. The chat itself is on WhatsApp.
Data security
Enquiry records are written by the server, not by the public browser, using a private database connection. Row level security is enabled on the enquiries table with no public policies. Secrets such as the database password and the email API key stay on the server.
Data retention
Enquiries are kept so we can respond and keep a record of the conversation about a possible project. Digital Elevate does not publish a fixed deletion period on this page. You can ask us to delete an enquiry by writing to blue1@digital-elevate.net.
Your privacy rights
You can ask what we hold about you from a form submission, ask for a correction, or ask us to delete it. What a local law requires depends on where you and Digital Elevate are. This page does not promise a specific statutory right. Send the request to blue1@digital-elevate.net.
Contact information
Digital Elevate. Based in South Africa. Email: blue1@digital-elevate.net. WhatsApp: +27 70 381 8084.
Policy updates
If this policy changes, the date at the top of the page will change. The date shown is the date this text was written, unless a later update replaces it.

